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The Customer Factor is what I have been looking for…

The Customer Factor is what I have been looking for…”

I just want to tell you that you are doing a fantastic job. The Customer Factor is what I have been looking for. I am very impressed with each new feature. Thanks for all of your hard work-it cuts down on mine!

With ‘Factor at my side, my business is only going to get better and better

“With ‘Factor at my side, my business is only going to get better and better”

Ever since being a member of The Customer Factor, I realize it’s my best friend. With ‘Factor at my side, my business is only going to get better and better. And since I’ve been a member, as you promised, new features have been added to the program. So you told us you’d be striving to make it even more powerful…and you are!

I love what The Customer Factor can do and what it has done for me.

“I love what The Customer Factor can do and what it has done for me.”

Steve, I want to thank you for creating The Customer Factor. I use to keep a little appointment book and try to keep track of all my customers from that little book…no more! I love what The Customer Factor can do and what it has done for me.

I have grown my business into a 4 man operation and I could never imagine being without The Customer Factor. I’m looking forward to the new improvements coming up and I’m sure The Customer Factor will be even better. Keep up the good work and lets all clean up!

“…Your software is the best we have tried…”

“…Your software is the best we have tried…”

I am completely blown away by what you have created with The Customer Factor. I am cruising through data entry and have never found any software as easy and as detailed oriented as this without the severe learning curve or hassles.

…Finally someone nailed it when it comes to allowing us to enter and retrieve the info Maid Services need in order to schedule and track staff and clients and income. My office support, Jen, is loving using it. It is the little touches such as: the saa (same as above), how easy it is to create and credit an invoice, a remarkable calendar that keeps visible track of everything including gross receipts for the day- simply remarkable.

The generous customer notes fields allow us to effortlessly cut and paste from work orders and enter client information into the fields that did not export perfectly from QB. Making changes to anything is extraordinarily easy compared to other software we have tried. Your software is feature rich, super easy to use. I am too busy growing a small cleaning empire to hassle with ineffective software that only does 1/2 of what I need. Your software is the best we have tried and used for managing our mid sized employee based cleaning company. You may share my comments. I am a happy, happy customer!

“…It is loaded with well thought out features…”

“…It is loaded with well thought out features…”

Hi Steve,

I signed up for The Customer Factor in 2006 and from day one never had a problem using it. If I could write a window cleaning software for my business, it would be exactly like this one.

I’m glad you’ve already done the hard work! It is loaded with well thought out features that makes scheduling and tracking of all my customers easy. And the learning curve was simple.

Along with a great program, what you share anytime I ask for your help makes the software a double bonus.

“…your software has been a great asset to my company…”

“…your software has been a great asset to my company…”

Steve,

I have been using “The Customer Factor” now for about 7 months and have great luck with it. I used a standard invoicing system for about 2 years before this but it was just not structured well for my business.

With The Customer Factor I can do so many other parts of my business in one stop now. I have had a few questions on it over the past few months and you have answered the phone every time I called and been very helpful with all of my issues.

Thanks Steve, your software has been a great asset to my company!

“…I am regularly amazed with the features you have.”

“…I am regularly amazed with the features you have.”

Hi Steve!

Do you know how awesome you are?! I’ve said it before and I’ll say it again: I LOVE THE CUSTOMER FACTOR! I am regularly amazed with the features you have. I don’t use everything you offer, but when I discover I am ready for the next option, you are already working on it or it’s already available to me. And I truly appreciate your quick responses and great attitude. =)

Thank you so much for answering my questions. I am super excited about the fact that your programmer is working on a duration option (update: duration feature is done) in the scheduling. That will be very helpful in our transition. It’s going to save me so much time! YAY

I spent just a few minutes on the daily calendar, after your suggestion, and can already see that will be the method we use for scheduling appointments. Thanks! And how awesome is the view on map option?! Somehow I must have missed the fact that I could do a search for a report based on marketing method. haha That is so simple. Can’t believe I missed that one. Is that a new feature? 😉 I hope you have a great weekend too!

“…The Customer Factor makes my job run 100% better…”

“…The Customer Factor makes my job run 100% better…”

Dear Steve,

I just wanted you to know how GREAT The Customer Factor is. I don’t think I could do my job without it. The Customer Factor makes my job run 100 % better. It’s a FANTASTIC Service! I had no experience before hand. Your service and software made every aspect much easier to understand and do. The billing and invoice are a breeze now. Keeping track of my appointments and reminders is all done for me, and there is just so much more. Thank you. You’re a life saver!

“…I will keep referring you wherever I can…”

 

“…I will keep referring you wherever I can…”

In reply to a new feature announcement:

Steve, I love the new feature on the calendar where the prices don’t print. This will add years to my life in terms of employee complaints. Happy, happy, happy.

Trust me, I will keep referring you wherever I can because your product and service is more than good. And I can’t say that about too many people. In fact, I’m gonna work on that this afternoon.